FAQ

RYZE is an independent Egyptian perfume house, not affiliated with any designer or luxury brand. The collection takes inspiration from celebrated fragrances by houses like Paco Rabanne, Parfums de Marly, Yves Saint Laurent, Gissah, and Giorgio Armani, and reinterprets them with our own identity. Every scent is formulated as an Eau de Parfum from premium-grade ingredients for longevity and projection.

Every RYZE fragrance is an Eau de Parfum made with premium ingredients. We work directly with trusted manufacturers and keep operations lean, with no celebrity endorsements and no middlemen, so the money goes into the scent itself. Prices start at LE 850 for 50ml and LE 1,590 for 100ml, a fraction of what established designer houses charge for comparable quality.

Yes. Every RYZE fragrance is an Eau de Parfum with a high concentration of fragrance oils, built to last through your day. Fresh compositions wear lighter; oriental and woody blends hold longer. Across the collection, expect strong projection and endurance.

With daily use, a 100ml bottle lasts around 4 to 6 months and a 50ml around 2 to 3 months. The exact number depends on how many sprays you apply and how often you wear it.

Yes. Once your order arrives and payment is complete, open the bottle and try it. If it doesn't suit you, return it within 14 days under our return policy for a full refund, no questions asked.

Store the bottle in a cool, dry place away from direct sunlight, heat, and temperature swings. A bedroom drawer or closet shelf is ideal. Avoid windowsills and bathrooms, where heat and humidity shift constantly.

Apply to your pulse points: the inside of the wrists, behind the ears, the neck, the inner elbows, behind the knees. These areas run warmer and diffuse the scent through the day. For longer wear, spray on moisturized skin or apply a fragrance-free lotion first so the scent has something to anchor to.

Diffusion is how a fragrance's aromatic compounds travel through the air around you: your scent's radius, how far and how naturally it projects from the skin. A well-made fragrance stays present without overwhelming the room. Every RYZE scent is balanced with this in mind.

The atomizer is the spray mechanism on the bottle, and it shapes the whole experience. A good atomizer produces a fine, even mist that spreads the fragrance uniformly, improving projection and longevity per spray. A poor one throws uneven droplets and wastes product. RYZE bottles carry premium-grade atomizers on par with those in top designer houses.

That is olfactory adaptation, often called nose fatigue. After wearing a fragrance for a while, your nose registers the scent and tunes it out, even though everyone around you still smells it. The fragrance has not faded. This is also why perfume shops offer coffee beans between samples: the contrast resets your sense of smell.

You can return or exchange your bottle within 14 days of receiving your order, no questions asked. Each order is eligible for one exchange, and return shipping is on us for all online orders. Online purchases are returned or exchanged through our online process.

Visit our Returns & Exchanges page, select the order you'd like to return or exchange, and follow the steps.

Contact us within 14 days of receiving your package with photos of the issue and your packing slip. Once verified, we'll arrange a replacement at no cost to you.

We ship across all of Egypt through our logistics partner. Delivery times and fees vary by destination:

• Cairo & Giza (2–4 business days): LE 90. Free shipping above LE 1,800.
• Alexandria & surrounding areas (3–5 business days): LE 97. Free shipping above LE 1,800.
• Delta & Canal Cities including Qalyubia, Sharkia, Dakahlia, Damietta, Port Said, Ismailia, Suez, and more (3–6 business days): LE 104. Free shipping above LE 2,200.
• Upper Egypt including Fayoum, Beni Suef, Minya, Asyut, Sohag (4–7 business days): LE 118. Free shipping above LE 2,500.
• Southern & Remote Governorates including Qena, Luxor, Aswan, Red Sea, Matrouh (5–8 business days): LE 136. Free shipping above LE 2,800.
• North Coast (5–8 business days): LE 139. Free shipping above LE 3,000.
• Sharm El Sheikh & New Valley (5–8 business days): LE 155. Free shipping above LE 3,000.

All fragrance prices on our website include taxes. Shipping fees are calculated separately at checkout.

Yes, as long as your order has not yet been dispatched to our shipping partner. Once it's fulfilled and handed over for delivery, we can no longer modify the shipping details. If you need to update your address, contact us as soon as possible.

Orders are processed within 1 business day; orders placed after 2:00 PM are processed the following business day. We ship Saturday through Thursday, excluding public holidays. Depending on your location, delivery takes 2 to 8 business days from dispatch. You'll receive a confirmation email with tracking details once your order is on its way.

Yes, as long as your order has not yet been dispatched to our shipping partner. After that, cancellation is no longer possible. If you need to cancel, reach out as early as possible and we'll take care of it.

Reach out to us at support@ryzeeg.com with your order details and a description of the problem, whether it's a delay, damage, or anything else. Our team will resolve it as quickly as possible.

RYZE is available exclusively through our online store at ryzeeg.com. Physical retail is on the way; we'll announce store locations across Egypt as they open.